RETURN
POLICY
**REFUND POLICY: ALL SALES ARE FINAL**
WE DO NOT ACCEPT RETURNS W/ EXCEPTION OF FOLLOWING
DAMAGED/DEFECTIVE PRODUCT
Upon arrival, to be considered for refund you must notify within 7 days and provide issue, order #, and picture of damage.
QUALITY ISSUES
Once you ship item to your customer you are verifying correct product and no damage and no longer eligible for refund.
CUSTOM ORDERS
Custom orders are not eligible for returns unless defective or damaged.
NOT A FIT
We do not refund or replace due to not fitting your customers. UNLESS product is more than 2 cm from size chart provided. (PICTURES ARE REQUIRED TO VERIFY RETURNS DUE TO THESE EXCEPTIONS)
COLOR MATCHING
Orders with hex codes where printed incorrectly are covered if only asked to "match" color they are not able to be returned due to color differences.
OTHER RETURN/DAMAGE INFO - POSTAL
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If you input wrong address and it is returned you will be invoiced for the charge to reship. If I input incorrectly I will resend on my cost.
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I WILL NOT change shipping addresses once you input. THIS NEGATES all protection if claim is filed.
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If item is lost in transit a claim will need to be filed with carrier. I can assist however claim needs to be made by you.
Please reach out if you have any questions!
THANK YOU FOR UNDERSTANDING AND SUPPORTING MY BUSINESS.